This past week, the Elite Equine Veterinarian offices were burglarized. Thankfully, no one was in the office at the time, and all of our paper records/patient files, veterinary equipment and medications were untouched. Unfortunately, all our computer equipment and backup devices were stolen.
Because of the nature of the theft, it is recommend that all of our clients monitor their credit closely for the next several months. This should include suspicious activity on your credit card (if you used one with us) and your personal credit information. Even though all of the information on our computers is securely protected with multiple passwords, there is still a chance that some information could be extracted.
If you do notice any fraudulent activity – after you notify your bank/credit bureau and remedy the situation – please contact us. The more information we can collect, the more likely the police can find the culprits. We would also ask that if you receive unsolicited emails/mailings/calls about horse services, please let us know, as the thieves may have been after client information in which to sell to other businesses.
This has been a very stressful and trying week for all of us. And because of the theft, we do not have a complete, up-to-date list to contact clients individually, so please, forward this information to others that might need it.
Thank you for your understanding,
Dr. Sylvia Ouellette
Jessica Anderson
Credit Monitoring Resources: